Customer Privacy Statement

Introduction

This privacy policy explains what personal information companies in the Dandara Group (or “we”) will collect from you and how we will use that personal information. We are committed to being transparent with you regarding our use of your personal information and we encourage you to contact us at dpo@dandara.com if you have any questions.

The Dandara Group holds registrations with the IOM Information Commissioner, the Information Commissioner’s Office in the UK and the Office of the Information Commissioner in Jersey and the details of the registrations can be found here

Contents of this privacy notice

  1. Who controls your personal data?
  2. What personal data will we obtain from you, and how and when will we request it?
  3. Why do we obtain your personal data?
  4. Who will we share your personal data with?
  5. How do we ensure the security of your personal data?
  6. Access to, and amending, your personal data
  7. Amendments to this policy
  8. Comments and questions


1. Who controls your data?

Dandara Group is the “controller”. This means that Dandara Group will obtain and process your personal data in line with GDPR/Data Protection legislation in force in the jurisdictions in which it operates.

2. What personal data will we obtain from you, and how and when will we obtain it?

We may obtain information from you when you register on our website, contact us by phone or text, or when you visit our offices or developments.

The data we obtain will include some or all of the following:

  • your full name;
  • your date of birth (if there is an age qualification related to a development);
  • your address, postcode and country of residence; and
  • your contact details (email address and telephone number(s)).

You will be asked to provide the above information if you wish to enquire about or purchase a property from us.

Some of our offices and developments are monitored by CCTV.

If you visit a Dandara website we may monitor the type of device you use, operating system and approximate location.

If you contact us, we may keep a record of that correspondence or may record calls from you and to you.

If applicable, in order to meet our legal requirements if purchasing, or potentially purchasing, a property from us, we may also collect and process the following additional personal data about you:

  • an internationally recognised photo ID (passport, driving licence), a utility bill, proof of identity, residence and/or age, and/or a bank or credit card statement relating to your payment details that are registered with us;
  • information that you submit in response to a survey(s) or poll;
  • We may also ask for details of your mortgage arrangements or other financial arrangements to purchase your property.
  • We reserve the right to conduct credit checks with third party credit and financial institutions in order to confirm any information that you have provided to us.

3. Why do we obtain your personal information?

  • 3.1 We will obtain and process your personal data in order to:
  • 3.1.1 provide you with information regarding our products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes:
  • 3.1.2 progress any property reservation and conveyance that may result from enquiries or contact;
  • 3.1.3 provide customer support services including property maintenance and remedial works post legal completion;
  • 3.1.4 comply with our regulatory and legal obligations, including our ‘know your customer’ (KYC) and due diligence requirements;
  • 3.1.5 reporting of crime or suspected crime, including money laundering or fraud.

4. What will we do with your personal data?


Disclosure to third parties

  • 4.1 We will not disclose any personal information that you provide to us to third parties unless: (i) we have your consent; (ii) it is required or permitted by law, (iii) your agreement with us permits such disclosure; or (iv) it is in our legitimate interests to do so. This is explained more fully in clause 4.2 below.

In accordance with this Privacy Policy and data protection law, you understand and agree that we may disclose your personal information for the following purposes to the following third parties:

  • 4.2.1 third parties, for the purposes of verifying information that you provide to us.
  • 4.2.2 to any member of our group of companies, which means our subsidiaries, our ultimate holding company and its subsidiaries;
  • 4.2.3 to any prospective seller or buyer of a company within the Dandara Group, or our business or assets (or part of them) in respect of the sale;
  • 4.2.4 to a third party, if we are under a duty to disclose or share your personal data with them in order to comply with any legal obligation, or to protect the rights, property, reputation, security or safety of any company in the Dandara Group, our customers or others; this includes (but is not limited to) exchanging information with or providing information to third parties for the purposes of fraud protection and credit risk reduction;
  • 4.2.5 to any law enforcement or revenue authorities (when requested by them to do so) and only to the extent necessary to adequately deal with the requests made;
  • 4.2.6 to your bank or card scheme operator in order to verify the Card information or bank information that you provide to us and/or to recover payments made to you in error;
  • 4.2.7 to any payment collection agency that we may decide to use in order to recover monies you owe to us; or
  • 4.2.8 to any body or regulator to whom we have a duty to disclose such information.
  • 4.2.9 To persons or organisations who work on our behalf to provide a product or service to you, but such persons or organisations may only use the information to provide the product or service and not for any other purpose.
  • 4.3 We may also use your email address or your postal address to send you updates or news regarding the Company or the services we provide, but you can choose to stop receiving emails or post of this nature at any time by contacting our sales and marketing teams or the Data Protection Officer using the details in clause 6.2 below.
  • 4.4 We do not sell or trade any of your personal information to third parties.

Transferring your personal data to other countries

  • 4.5 In order to provide our services effectively, we may need to transfer data, including personal information, to other companies outside the Isle of Man, Channel Islands, UK or outside the European Economic Area (EEA).
  • 4.6 If we determine that it is necessary to transfer personal data in accordance with clause 4.5, we will only make such a transfer if we are satisfied that the recipient companies offer an adequate level of protection for personal data.
  • 4.7 You agree that we may transfer personal information we hold about you to any country (including countries outside the European Economic Area) in accordance with this Privacy Policy.

Data retention

  • 4.9 Data collected which does not progress to the sale of a property or lease will be retained for up to three years after the last contact we have with you.
  • 4.10 Data related to the sale of a property or lease will be retained for up to 13 years following legal completion of the matter, unless we are required to retain it for a different period pursuant to our legal obligations.

5. How do we ensure the security of your personal data?

  • 5.1 We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
  • 5.2 The Group will strive to invest in adequate security technologies and maintain strict information security policies designed to prevent unauthorised access to personal data by anyone, including the Group’s own staff. The need to ensure that data is kept securely means that precautions must be taken against physical loss or damage, and that both access and disclosure must be restricted. All staff are responsible for ensuring that any personal data which they hold is kept securely, and that personal information is not disclosed either orally or in writing or otherwise to any unauthorised third party. Staff having permitted access to personal data are specifically required to comply with the Group’s Information Security Policies.

6. Access to and amending and deleting your personal data

  • 6.1 At any time, you can make a request to us to have access to the personal information that we hold about you. We may need you to provide identification in order to process your information request.
  • 6.2 It is your responsibility to tell us when information that you have provided to us is out of date or needs to be amended, but we confirm that will update or delete your personal data accordingly.
  • 6.3 You have the right to ask for the deletion of your personal data from our records (the ‘right to be forgotten’) unless it is necessary for us to perform our legal obligations or contractual obligations to you or another third party.
  • 6.4 If you wish to be deleted from or ensure that details held are correct with and third party owned platform, such as a property portal you will need to contact them directly.
  • 6.5 For requests relating to access, amendments and deletion of data please contact our Data Protection Officer at dpo@dandara.com

7. Changes to this privacy policy

If we change any of the terms of this Privacy Policy in the future, the amended policy will be available on our websites.

8. Comments and questions

If you have any comments or questions, regarding this Privacy Policy, please contact the Data Protection Officer using the details in clause 6.2 above.

Dandara Group has the following registrations:

Isle of Man Information Commissioner:

Dandara Homes Limited N000697
Dandara Limited N000740
Allied Services Limited N000695
Dandara Jersey Limited N000696

Office of the Information Commissioner in Jersey

Dandara Jersey Limited 16080

Information Commissioner’s Office in UK

Dandara Limited Z7509889
Image Property Investments (UK) Limited Z2874214

Updated May 18th 2018

Privacy Policy of dandara.com

This Website collects some Personal Data from its Users.

Policy summary

Personal Data collected for the following purposes and using the following services:

  • Advertising
  • Google AdSense
  • Personal Data: Cookies; Usage Data
  • Facebook Audience Network
  • Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data
  • Analytics
  • Google Analytics, Facebook Ads conversion tracking (Facebook pixel) and Google Ads conversion tracking
  • Personal Data: Cookies; Usage Data
  • Contacting the User
  • Contact form
  • Personal Data: address; email address; first name; last name; phone number
  • Mailing List or Newsletter
  • Personal Data: email address; first name; last name; phone number
  • Phone contact
  • Personal Data: phone number
  • Data transfer outside the EU
  • Data transfer to countries that guarantee European standards
  • Personal Data: various types of Data
  • Displaying content from external platforms
  • Google Maps widget and YouTube video widget
  • Personal Data: Cookies; Usage Data
  • Google Fonts
  • Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
  • Geolocation
  • Geolocation
  • Personal Data: geographic position
  • Heat mapping and session recording
  • Hotjar Heat Maps & Recordings
  • Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service
  • Interaction with external social networks and platforms
  • Pinterest “Pin it” button and social widgets
  • Personal Data: Cookies; Usage Data
  • Interaction with online survey platforms
  • Hotjar Poll & Survey widgets
  • Personal Data: Cookies; Usage Data; various types of Data
  • Managing contacts and sending messages
  • Campaign Monitor
  • Personal Data: email address
  • Mailchimp
  • Personal Data: email address; first name; gender; last name; phone number; Usage Data
  • Remarketing and behavioral targeting
  • Google Ads Remarketing and Facebook Remarketing
  • Personal Data: Cookies; Usage Data
  • Facebook Custom Audience
  • Personal Data: Cookies; email address
  • Tag Management
  • Google Tag Manager
  • Personal Data: Cookies; Usage Data
  • Shopify

Contact information

  • Owner and Data Controller
  • Data Protection Officer (DPO), Jennie Maynard, Dandara Group, Isle of Man Business Park Cooil Road Braddan Isle of Man IM2 2SA
  • Owner contact email: dpo@dandara.com

Full policy

Owner and Data Controller

Data Protection Officer (DPO), Jennie Maynard, Dandara Group, Isle of Man Business Park Cooil Road Braddan Isle of Man IM2 2SA

Owner contact email: dpo@dandara.com

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; geographic position; first name; last name; phone number; address; email address; various types of Data; gender; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Geolocation, Contacting the User, Heat mapping and session recording, Interaction with online survey platforms, Advertising, Displaying content from external platforms, Managing contacts and sending messages, Tag Management, Interaction with external social networks and platforms, Remarketing and behavioral targeting and Data transfer outside the EU.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Advertising
  • This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.
    In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.
  • Google AdSense (Google Inc.)
  • Google AdSense is an advertising service provided by Google Inc. This service uses the “Doubleclick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered.
    Users may decide to disable all the Doubleclick Cookies by clicking on: google.com/settings/ads/onweb/optout.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: US – Privacy PolicyOpt Out.
  • Facebook Audience Network (Facebook, Inc.)
  • Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook's use of Data, consult Facebook's data policy.
  • This Website may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings.
  • Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.
  • Personal Data collected: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.
  • Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.
  • Analytics
  • The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
  • Google Analytics (Google Inc.)
  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: US – Privacy PolicyOpt Out.
  • Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)
  • Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy. Privacy Shield participant.
  • Google Ads conversion tracking (Google Inc.)
  • Google Ads conversion tracking is an analytics service provided by Google Inc. that connects data from the Google Ads advertising network with actions performed on this Website.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy. Privacy Shield participant.
  • Contacting the User
  • Contact form (This Website)
  • By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
  • Personal Data collected: address; email address; first name; last name; phone number.
  • Mailing List or Newsletter (This Website)
  • By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.
  • Personal Data collected: email address; first name; last name; phone number.
  • Phone contact (this Website)
  • Users that provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests.
  • Personal Data collected: phone number.
  • Data transfer outside the EU
  • The Owner is allowed to transfer Personal Data collected within the EU to third countries (i.e. any country not part of the EU) only pursuant to a specific legal basis. Any such Data transfer is based on one of the legal bases described below.
    Users can inquire with the Owner to learn which legal basis applies to which specific service.
  • Data transfer to countries that guarantee European standards (this Website)
  • If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out according to an adequacy decision of the European Commission.
    The European Commission adopts adequacy decisions for specific countries whenever it considers that country to possess and provide Personal Data protection standards comparable to those set forth by EU data protection legislation. Users can find an updated list of all adequacy decisions issued on the European Commission's website.
  • Personal Data collected: various types of Data.
  • Displaying content from external platforms
  • This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
  • Google Maps widget (Google Inc.)
  • Google Maps is a maps visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy.
  • Google Fonts (Google Inc.)
  • Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
  • Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service.
  • Place of processing: US – Privacy Policy. Privacy Shield participant.
  • YouTube video widget (Google Inc.)
  • YouTube is a video content visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy.
  • Geolocation
  • Geolocation (This Website)
  • This Website may collect, use, and share User location Data in order to provide location-based services.
    Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Website.
  • Personal Data collected: geographic position.
  • Heat mapping and session recording
  • Heat Mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.
  • Hotjar Heat Maps & Recordings (Hotjar Ltd.)
  • Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
    Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
  • Personal Data collected: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.
  • Place of processing: Malta – Privacy PolicyOpt Out.
  • Interaction with external social networks and platforms
  • This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
    The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to log out from the respective services in order to make sure that the processed data on this Website isn’t being connected back to the User’s profile.
  • Pinterest “Pin it” button and social widgets (Pinterest)
  • The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy.
  • Interaction with online survey platforms
  • This type of service allows Users to interact with third party online survey platforms directly from the pages of this Website.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
  • Hotjar Poll & Survey widgets (Hotjar Ltd.)
  • The Hotjar Poll & Survey widgets are services that enable interaction with the Hotjar platform provided by Hotjar Ltd.
    Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
  • Personal Data collected: Cookies; Usage Data; various types of Data.
  • Place of processing: Malta – Privacy PolicyOpt Out.
  • Managing contacts and sending messages
  • This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
  • Campaign Monitor (Freshview Pty Ltd.)
  • Campaign Monitor is an email address management and message sending service provided by Freshview Pty Ltd.
  • Personal Data collected: email address.
  • Place of processing: US – Privacy Policy.
  • Mailchimp (The Rocket Science Group, LLC.)
  • Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
  • Personal Data collected: email address; first name; gender; last name; phone number; Usage Data.
  • Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Remarketing and behavioral targeting
  • This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
    This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
    In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.
  • Google Ads Remarketing (Google Inc.)
  • Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.
  • Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: US – Privacy PolicyOpt Out. Privacy Shield participant.
  • Facebook Remarketing (Facebook, Inc.)
  • Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.
  • Facebook Custom Audience (Facebook, Inc.)
  • Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
  • Personal Data collected: Cookies; email address.
  • Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.
  • Tag Management
  • This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
    This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
  • Google Tag Manager (Google LLC)
  • Google Tag Manager is a tag management service provided by Google LLC.
  • Personal Data collected: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie Policy

This Website uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookie Policy.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small piece of data stored in the User's device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.